Privacy Policy
Person responsible for data processing
Working Space
Email: info@Werk-ing.de
Phone: +49 (0) 1636908142
Company headquarters
Working Space
Marga Faulstich Street 1,
24145 Wellsee,
Germany
Purpose of data collection
The personal data you provide will be processed exclusively for the following purposes:
• To answer your inquiries and communicate with you
• For contract processing and fulfillment of services
• To fulfill legal obligations
• To carry out marketing measures (if you have consented)
If you have any questions about data protection, you can contact us at any time using the contact details provided above.
Cookies
Our website uses cookies to improve the user experience and provide certain features. Cookies are small text files stored on your device and serve the following purposes:
Necessary cookies :
These cookies are necessary for the website to function properly, for example for navigation or access to secure areas of the website.
Functional cookies:
These cookies allow the website to remember your settings and preferences, such as your preferred language or region.
Analytical cookies:
These cookies help us analyze website usage to improve its performance and functionality. We use services like Google Analytics (where applicable) for this purpose.
Marketing cookies:
Marketing cookies are used to show you targeted advertising that may be relevant to you.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our website.
General Terms and Conditions (GTC)
1.Scope
1.1. These General Terms and Conditions (GTC) apply to all deliveries, services and contracts of Werking International GmbH and Werking Handwerkservice (hereinafter referred to as “Company”) provided to consumers and businesses.
1.2. Deviating, conflicting or supplementary terms and conditions shall not become part of the contract, even if known, unless their validity is expressly agreed to in writing.
2. Conclusion of contract
2.1. A contract is concluded when the customer accepts an offer from the company in writing, verbally, or in text form. Offers from the company are subject to change and non-binding.
2.2. The subject matter of the contract is services in the field of interior design, renovations, construction, design, as well as the manufacture and delivery of customized products, in particular marble sinks, kitchens, cabinet solutions, and similar products.
3. Services and prices
3.1 The services offered by the Company include planning, design, renovation and supply of products such as custom-made kitchens, sinks and interior fittings.
3.2. All prices are net prices plus statutory VAT. Additional services not included in the offer will be charged separately.
3.3 Unless otherwise agreed, travel and transport costs as well as additional materials shall be borne by the customer.
4. Terms of payment
4.1. Payment shall be made according to the payment terms agreed in the contract. Unless otherwise agreed, invoices are to be paid without deductions within 14 days of receipt.
4.2. The customer shall be in default without further notice if payment is not made within 14 days of the due date. During the period of default, the company is entitled to charge default interest at a rate of 5% above the base interest rate.
4.3. Set-off against the Company’s payment claims is only permitted with undisputed or legally established claims.
5. Delivery and acceptance
5.1 Delivery dates and deadlines are only binding if they have been expressly agreed in writing.
5.2. The customer is obligated to accept the services provided and the products delivered immediately upon completion or delivery, unless there are any significant defects. If the customer refuses acceptance without justifiable reason, the service shall be deemed accepted.
6. Retention of title
6.1. The delivered products remain the property of the company until full payment has been made.
6.2. The customer is obliged to treat the goods subject to retention of title with care.
7. Right of withdrawal for consumers
7.1 Consumers have the right to withdraw from the contract within 14 days without giving any reason, unless the contract concerns custom-made products or services tailored to individual customer requirements.
7.2. The cancellation period shall be 14 days from the day on which the customer or a third party designated by the customer takes possession of the goods. In the case of a service contract, the period begins upon conclusion of the contract.
7.3 To exercise the right of withdrawal, the customer must inform the company of his decision in writing or by email.
8. Warranty and Liability
8.1. The statutory warranty rights apply. In the event of defects, the customer is initially entitled to repair or replacement.
8.2 Obvious defects must be reported in writing within 14 days of acceptance, otherwise the warranty claims will expire.
8.3. The company is fully liable for intent and gross negligence. For slight negligence, the company is only liable for breaches of essential contractual obligations and is limited to the foreseeable damage typical for the contract.
8.4. Liability for damages resulting from injury to life, body, or health remains unaffected.
9. Data protection
9.1. The company collects and processes the customer’s personal data exclusively within the framework of applicable data protection laws and in accordance with the privacy policy.
9.2. Personal data will only be used for contract processing and to fulfill legal obligations.
10. Consumer arbitration The company is willing to participate in arbitration proceedings before a consumer arbitration board.
The competent arbitration board is:
General Consumer Arbitration Board of the Center for Arbitration eV Straß